Shipping policy

Delivery Time & Shipping Costs

At Silkstrandco, we offer reliable worldwide shipping through trusted carriers such as FedEx and UPS.

• Processing Time: 1–3 business days
• Shipping Time: Estimated 7–10 business days (may vary depending on destination)
• Shipping Fees: Calculated at checkout based on your location

Please note that delivery times may be affected by factors such as customs clearance, holidays, or carrier delays.

Order Modifications & Cancellations

Customers may request order modifications or cancellations within 24 hours of placing the order.

After 24 hours, requests (including changes to items, sizes, colors, or shipping address) may not be guaranteed and could incur additional fees depending on the situation.

We kindly ask customers to carefully review all order details before completing the purchase.

For any changes, please contact us as soon as possible at:
📧 17322036603@163.com

Product Information & Disclaimer

At Silkstrandco, we strive to present our products as accurately as possible.

• All product images are professionally taken and edited to reflect the actual items.
• However, slight variations in color or texture may occur due to lighting, screen settings, or production differences.

These minor differences do not qualify as product defects.

Payment Methods

Silkstrandco currently accepts the following payment methods:

• PayPal
• Major Credit/Debit Cards (Visa, MasterCard, American Express, etc.)

All transactions are processed through secure and encrypted payment gateways to ensure your information is protected.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact us:
📧 17322036603@163.com